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Mediation and training services are available through Quabbin Mediation using the telephone or video conferencing. If you need these services, please contact us at here or call our office number (978) 544-6142. 

Bald eagle in flight

Veterans Mediation includes all those who have seen military service: veterans, National Guard, Reserves, active military, and close family members.

Veterans Mediation de-mystifies powerful mediation skills and puts them in the hands of a population with pronounced moral authority in our society: veterans who help military-connected people. As mediation trainers and mediators, they apply those skills in a broadly democratic way to benefit the communities they serve. (read the research basis of Veterans Mediation)

Mediation training for veterans who serve other veterans

Using mediation helps veterans resolve difficulties in civilian life

3 levels of training give you the skills which are right for you

For veteran's directors

I think every veteran’s director should be taking this course. It got me to understand, when I’m talking to a vet, that there are two sides to the story. It taught me how to talk to the veterans and to really talk to a parent or a spouse, to understand what is really going on. A lot of people don’t really listen. They’re eager to move on. They’re in a hurry.

Leo Parent, Director of Veterans Service Center, Turners Falls

Get training

In the video below, two Veterans Service Officers (Ray and Steve) and a Veterans Employment Representative (Gary) discuss how, as professionally trained mediators, they can better serve veterans and their families.

Get training

For veteran's directors

I think every veteran’s director should be taking this course. It got me to understand, when I’m talking to a vet, that there are two sides to the story. It taught me how to talk to the veterans and to really talk to a parent or a spouse, to understand what is really going on. A lot of people don’t really listen. They’re eager to move on. They’re in a hurry.

Leo Parent, Director of Veterans Service Center, Turners Falls